Terms of Service
Agreement
These Terms form a binding legal agreement between you, the user of the Services, and ChannelBound, LLC, the owner and operator of ACAPrime.com. By using this website and the associated ACA reporting services, you agree to these Terms, including all policies and notices stated here.
Data Handling
ACAPrime utilizes Box.com to store, share, and transfer client data. For more information, visit [Box.com](https://www.box.com/about-us). Data provided for ACA reporting is classified as Personally Identifiable Information (PII), not Protected Health Information (PHI). However, ChannelBound treats all data as PHI, adhering to strict privacy and security policies.
General Conditions
– We reserve the right to modify these Terms, change services, or discontinue features at any time. If we make material changes, we will notify registered users via email, our homepage, or other methods. You are responsible for reviewing these Terms periodically. Your continued use of the Services indicates acceptance of any changes.
– Subscription prices may change annually without prior notice.
– To terminate your account, contact us at info@ACAPrime.com.
Subscriptions
– Subscriptions are annual by default. Sign-ups between July 1 of the tax year and June 30 of the following year cover services for that tax year.
– Payments are due in full at the time of subscription. No refunds will be issued unless it is determined that services were not rendered for the given tax year, at ACAPrime’s sole discretion.
– Subscription billing dates are set for December of the given tax year and may be changed at ACAPrime’s discretion. Clients will be notified of any changes via email.
– ACAPrime may cancel subscriptions at its discretion, typically if services are no longer needed.
Processing Time
– Properly filled-out Excel templates are processed within 7 business days. For the white glove data compilation service, processing takes up to 21 business days after receiving all necessary data.
– Data submitted in scanned formats may require additional processing time. ACAPrime reserves the right to request additional compensation or offer a refund if processing such data is deemed unsatisfactory.
State-Level Reporting
– We will file ACA reports at the state level as required. If the state requires direct employer filing, we will assist with the process.
– We do not handle Form MA 1099-HC reporting for Massachusetts employers.
IRS Reporting Deadlines
– To guarantee meeting IRS deadlines, all required data must be submitted to ACAPrime at least 21 business days before the deadline.
1095-B and 1095-C Format
– ChannelBound, LLC may use any format for 1095-C forms as long as it meets compliance standards.
Paper Filing
– While electronic filing is standard, ChannelBound may opt for paper filing if necessary. Additional fees may apply.
Corrections and Voids
– Corrections due to ACAPrime’s errors will be handled promptly and free of charge.
– Corrections due to client data errors may incur a fee of $300 per hour. Minor corrections are typically free.
Employee Count Payment Terms
– No additional payment or refund is needed if the number of employees reported is within ±10% of the forms paid for. Refunds for overpayments will be processed within 60 days upon request.
Use of Services
– These Terms apply to all users. If you do not agree, you are not authorized to use our services.
– The Services are available to individuals at least 18 years old. By using the Services, you confirm you meet this requirement and can enter into a binding contract.
– We offer software for download, ACA-compliant forms, employee tracking services, and consulting related to ACA reporting.
Limits and Notices
– ACAPrime does not provide tax or legal advice. Consult a professional for such services.
– It is the client’s responsibility to validate all reporting data before submission. ACAPrime is only a facilitator and is not responsible for the final data.
– Additional fees for corrections or data issues will not exceed $300 per hour. Clients will be notified of any extra costs before work is completed.
Privacy
– Our privacy policy is available at [ACAPrime.com/privacy](https://ACAPrime.com/privacy). By using our Services, you consent to the use of your data as outlined in the Privacy Policy.
Prohibited Conduct
– You agree not to use the Services for any unlawful purpose or violate any intellectual property rights.
– Do not upload harmful or inappropriate content, interfere with the Services, or attempt to bypass security measures.
Fees and Payment
– Fees for specific services may apply. Payment constitutes acceptance of any new or changed charges.
Third-Party Services
– ACAPrime is not responsible for third-party services or how they handle your data.
Intellectual Property
– The content and services provided by ACAPrime are protected by intellectual property laws. You are granted a limited right to use the Services; all other rights are reserved.
User Submissions
– Any ideas, feedback, or materials you submit to us may be used without restriction.
Termination
– ACAPrime may terminate your access at any time. Termination does not entitle you to a refund. Terms that by their nature should survive termination will remain in effect.
Warranty Disclaimer
– The Services are provided “as is” without warranties of any kind. Use is at your own risk.
Indemnification
– You agree to indemnify ACAPrime against any claims arising from your use of the Services.
Limitation of Liability
– ACAPrime is not liable for any direct, indirect, or consequential damages arising from the use of the Services.
Governing Law
– These Terms are governed by the laws of the State of Indiana. Any disputes will be resolved through arbitration in Hamilton County, Indiana.
Contact Information
ChannelBound, LLC
Attention: ACAPrime
1311 W. 96th Street, Suite 170
Indianapolis, IN 46260
844-438-1095