Privacy Policy
ChannelBound, LLC, the operator of this website and associated services, is committed to ensuring secure and trustworthy online interactions and respecting the privacy of individuals. This Privacy Policy outlines how ChannelBound collects, uses, and protects personal information. ChannelBound provides services through its domains, including ChannelBound.com, ACAPrime.com, ACATime.com, ACATimeKeeper.com, ACATimeTracker.com, and AssureTrack.com.
1. Acceptance of Privacy Policy
By using this website or services offered by ChannelBound, users agree to comply with this Privacy Policy and the Terms of Service available on ChannelBound domains. If you do not agree to these terms, you are prohibited from using the website or services.
2. Disclosure of Information
ChannelBound does not sell, rent, or lease personally identifiable information to third parties for promotional purposes. Certain personally identifiable information may be shared with third-party vendors (e.g., data storage facilities, payment processors, email service providers) solely to the extent necessary for them to perform services on behalf of ChannelBound. These vendors are contractually obligated to use such information only for the intended purpose.
ChannelBound may send email offers or service updates to users. However, no personal information will be shared with businesses promoting such offers. Users can opt out of these communications at any time by following the instructions in the emails or by contacting info@ChannelBound.com.
Personally identifiable information may also be disclosed if required by law, for the protection of ChannelBound’s rights, or during corporate reorganizations, including mergers or asset sales. Users will be notified of any such changes and provided options regarding their data.
3. Use of Information
ChannelBound and its affiliates may use user-provided contact details and unique identifiers (e.g., username and password) to:
- Provide access to services
- Manage user accounts
- Respond to inquiries
- Administer customer support
- Send newsletters and updates
Users can opt out of promotional communications but cannot opt out of essential service-related announcements. Uploaded data is securely stored and accessed only to address technical or service-related issues. Users remain responsible for the accuracy, quality, and appropriateness of the data uploaded.
4. Data Security
ChannelBound employs industry-standard security measures to protect personal and sensitive data during transmission and storage. Sensitive data, including Protected Health Information (PHI), should only be transmitted through secure, encrypted channels. Users needing assistance with secure data transfer are encouraged to contact ChannelBound.
5. Data Updates and Transfers
Users can update non-sensitive information via email. Sensitive data must be securely encrypted or transmitted using SSL security. For questions about transferring sensitive data, including PHI, users should contact ChannelBound.
6. Public Forums and Testimonials
Information shared in public forums or testimonials may be visible to others. ChannelBound obtains user consent before posting testimonials containing names or photographs. Requests for removal of such information can be directed to info@ChannelBound.com.
7. Log Files
ChannelBound collects log data, including IP addresses, browser types, operating systems, and clickstream data, to enhance service functionality and improve the user experience. This information may be combined with other data for service improvement.
8. Third-Party Services and Links
ChannelBound may include links to third-party websites for convenience. Activities on these websites are governed by their respective privacy policies. Users are encouraged to review those policies. For core services, ChannelBound partners with third-party providers, including:
- Box.com – Privacy Policy
- Stripe – Privacy Policy
- Revion – Privacy Policy
- Google/Gmail – Privacy Policy
- Dropbox – Privacy Policy
- Citrix ShareFile – Privacy Policy
- LOB – Privacy Policy
- FreshWorks – Privacy Policy
- TaxBandits – Privacy Policy (used exclusively for the fulfillment of services related to 1099 and W2 filings, not for 1094 or 1095 forms)
9. Policy Updates
ChannelBound reserves the right to modify this Privacy Policy to reflect changes in services or legal requirements. Updates will be posted prominently, and material changes will be communicated via email or notices on the website. Users are encouraged to review this policy periodically.
10. Contact Information
For questions or concerns, please contact:
ChannelBound, LLC
1311 W. 96th Street Suite 170
Indianapolis, IN 46260
info@ChannelBound.com