Penalty Reimbursement for Errors: If it is found that ACAPrime made an error in reporting or filing that caused a penalty, we will cover the cost of that penalty. (Note: This has not happened. But we are asked by new clients quite a bit for this assurance.) ACAPrime carries E&O Insurance just in case.
IRS Inquiry Help: For customers that signed up for our Premium Service: If your company ever receives any type of question around what was reported in your ACA filing, be it a 226-J letter, 5699 letter, or otherwise, ACAPrime will help you review, analyze, and create a detailed response Note: We have helped many companies (that did not originally use our services) to respond to IRS inquiries and help mitigate penalties.
State Level Reporting Included Now and Forever: U.S. states continue to pass laws requiring ACA related reporting for employers and employees. ACAPrime includes handling all state requirements as part of our service free of charge now and in the future. Our goal is to make this easy for all of our clients. For the latest on State Level Reporting, see here.
Information Retention and Data Security: We retain all data used to compile ACA reporting including all communications for a period of at least 7 years. Our cloud provider solution satisfies HIPAA requirements for data security.